KUALA LUMPUR, Jan 30 (Bernama) -- King Faisal Specialist Hospital & Research Centre (KFSH&RC) in Madinah has won the 2023 Human Experience Guardian of Excellence Award by Press Ganey for its exceptional performance in outpatient services throughout the past year.
This prestigious recognition honoured a distinguished group of healthcare institutions, from approximately 1500 facilities globally, for being amongst the top five per cent performers in patient experience in one year, according to a statement.
"This achievement is the result of our continuous efforts to prioritise patients, foster positive employee experiences, and achieve effective clinical outcomes, emphasising our commitment to delivering healthcare excellence to the highest standards, prioritising both our employees and our community alike," said KFSH&RC-Madinah General Manager, Dr Nizar Khalifa.
Through this award, Press Ganey, a global organisation in measuring and enhancing patient experience, reflects the hospital’s commitment to delivering top-tier healthcare solutions and outstanding patient experiences across various healthcare services within an integrated education and research setting.
As an institution dedicated to placing the human experience at the core of healthcare, KFSH&RC-Madinah has secured a notable position among the top five percent of accredited healthcare providers, recognised for excellence in patient experience, employee satisfaction, safety, and clinical care quality performance.
The 2023 Press Ganey Award ceremony is set to be announced later in February, and as it celebrates this distinction with its dedicated staff, partners, and the community, it reaffirms its ongoing commitment to adopting an approach that focuses on humanity and a patient-centric mindset, aligning with the healthcare transformation programme outlined in Saudi Vision 2030, actively contributing to the realisation of a healthier and more vibrant society.
KFSH&RC stands among the global leaders in providing specialised healthcare, driving innovation, and serving as an advanced medical research and education hub.
Through strategic partnerships with prominent local, regional, and international institutions, the hospital is dedicated to advancing medical technologies and elevating healthcare standards worldwide.
-- BERNAMA
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