KUALA LUMPUR, Oct 5 (Bernama) -- Automox®, the cloud-native IT operations provider, has announced general availability of its remote control feature, offering global IT teams advanced troubleshooting capabilities from a single cloud-native console.
With remote control, IT admins can gain immediate access to end-user devices to troubleshoot issues directly. The functionality was developed in-house by Automox’s product team to help IT teams quickly address a wide array of common endpoint issues.
“While our customers usually just set up Automox and let it run, we found that many of our customers occasionally need more hands-on capability with their endpoints to help with troubleshooting or user assistance. It was a straightforward and natural step to add in remote control capabilities.
“Our customers can now use a single intuitive console to manage and troubleshoot all of their endpoints,” said Senior Vice President of Product, Corey Bodzin in a statement.
Automox's in-console remote control gives IT operations teams two major advantages, whereby teams can quickly and easily access and troubleshoot remote devices for employees anywhere in the world to provide quick fixes to update issues, configuration problems, and more.
In addition, teams can consolidate their toolset for simplicity and cost savings by combining patching, configuration, and troubleshooting into a single easy-to-use platform.
On the heels of its remote control release, Automox also announced further momentum into international markets with its inclusion in Orchestra, an IT channel sales distribution partnership led by QBS Software and global investor Insight Partners.
Automox is one of five hypergrowth software companies to be included in the international launch, which focuses its preliminary distribution in the UK and Germany.
More details at www.automox.com.
-- BERNAMA
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