KUALA LUMPUR, April 12 (Bernama) -- Singapore-based LEAP, THE HORIZON INFORMATION TECHNOLOGY, has announced it is leveraging Vonage’s Communications application programming interfaces (APIs) to expand its global customer reach and scale.
Vonage Senior Vice President Global Sales, Sunny Rao said through Vonage’s platform, LEAP offers businesses a truly global, reliable customer centric contact centre solution.
“We are happy to support LEAP as it connects businesses to the cloud so they can work faster, save money, and avoid restrictions on capacity and location,” said Rao in a statement.
Meanwhile, LEAP Project Director, Carry Chen said: “Choosing Vonage has given LEAP the ability to provide its customers with stable, reliable customer engagement that can scale on demand.
“The businesses we support are located all throughout Southeast Asia, and their customers are global. Vonage ensures that we have the capacity and reach to provide quality customer support when and where needed.”
LEAP is dedicated to providing a professional contact centre, Interactive Voice Response Designer and social media services for Southeast Asian enterprises. It can connect to the cloud via Vonage SIP Trunking, enabling the company to scale up or down with virtually unlimited capacity, reduce costs with per-second billing, and easily go global.
The Vonage Communications Platform (VCP) has more than one million registered developers and offers a full suite of programmable voice, video, messaging, and email services to forward-thinking businesses throughout the Asia Pacific market and worldwide.
A part of Ericsson, Vonage is a leader in cloud communications helping businesses accelerate their digital transformation, and through its partners, Vonage’s platform is a leading driver of digital transformation in the region for both established businesses and startups.
-- BERNAMA
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