Monday, 2 October 2017

ASSIA'S CLOUDCHECK(R) MOBILE APP FOR SERVICE PROVIDERS

Announcing Enhanced Field Technician Tools to Increase Dispatch Effectiveness and Improve Subscriber Wi-Fi

REDWOOD CITY, Calif., Sept 29 (Bernama-GLOBE NEWSWIRE) -- Adaptive Spectrum and Signal Alignment, Inc. (ASSIA®).  ASSIA, the market leader in software solutions that deliver reliable fast broadband and optimized Wi-Fi to the home, introduces enhanced Wi-Fi mobile tools for field technicians.

A photo accompanying this announcement is available at http://www.globenewswire.com/NewsRoom/AttachmentNg/034dbf23-8fa8-4a37-b33d-ceae1983d837

The CloudCheck® Wi-Fi optimization platform enables visibility, control, and self-healing of residential Wi-Fi networks.  The CloudCheck mobile APP provides a set of powerful and easy-to-use diagnostics tools for field techs and subscribers to validate, diagnose, and resolve Wi-Fi and broadband problems at the customer premise.  As a result, operators can improve the efficiency and effectiveness of customer dispatches.

The new enhanced tools in the CloudCheck app allow field techs and subscribers to perform essential self-care functions:

  • PERFORMANCE - Broadband and Wi-Fi Performance Testing:
    Quickly and easily measure BOTH broadband and Wi-Fi speeds to detect performance bottlenecks occurring in the subscriber’s home.  CloudCheck is the only solution to measure actual Wi-Fi throughput separately from Broadband.  In addition, test results can also be saved and accessed when needed by the operator care center.
     
  • INSTALL ASSIST - Wi-Fi Repeater and Extender Installation Assist:
    Homes experiencing severe coverage issues may be candidates for a repeater or extender to improve coverage.  The CloudCheck Sweetspots® tool measures, saves, and compares Wi-Fi speed and coverage throughout the entire house, guiding the installer in determining the best location to install a repeater or extender.
       
  • Wi-Fi HEALTH - Wi-Fi Device Diagnostics and Optimization:
    Identifies and resolves issues affecting the Wi-Fi and broadband network with diagnostics, optimization, and guided recommendations.  View the Wi-Fi health for every device connected to the subscriber’s network with remote access capability. 

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