KUALA LUMPUR, Aug 18 -- Leading integrated cloud communications platform, 8X8 Inc has announced Asian startups Janio Asia and Coda Payments are using 8x8 Communications Platform as a Service (CPaaS) to effectively reach out to customers anywhere.
8x8, through its Wavecell acquisition, recently launched CPaaS programmable applications, APIs and delivery capabilities beyond the Asia Pacific region to US and UK organisations.
Through its network of more than 160 top-tier carriers covering over 190 countries and territories, 8x8 CPaaS provides reliable, global delivery capabilities to organisations in North America, Europe, and the Asia Pacific Region.
“As we expand our CPaaS programmable applications and APIs beyond Asia Pacific, we are seeing strong traction, including many opportunities within our 8x8 Open Communications Platform customer base,” said 8x8 Managing Director & General Manager CPaaS, Olivier Gerhardt
He said Janio and Coda Payments were leading the way for how companies re-imagined the customer experience for a mobile-first world.
The 8x8 Open Communications Platform is the industry’s most complete portfolio of operate-from-anywhere enterprise communications, according to a statement.
It uniquely brings together the essential digital workplace elements required, combining voice, team chat, meetings, and contact centre solutions fuelled by shared intelligent communications services like AI-driven expert routing and predictive analytics.
More details at www.8x8.com.
-- BERNAMA
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