KUALA LUMPUR, June 22 (Bernama) -- SeedBlink has announced a collaboration with TDCX, an award-winning digital customer experience (CX) solutions provider for technology and blue-chip companies, with the aim of helping its portfolio companies accelerate their sales journey and deliver higher customer satisfaction.
Daniel Mereuta, Country Director at TDCX Romania said: “We understand the challenges that startups face and are glad to have been able to support these promising enterprises.
“We are ready to help other startups build and strengthen their CX capabilities and our collaboration with SeedBlink will enable us to reach more companies and help them in transforming their CX.”
Meanwhile, Andrei Dudoiu, Managing Partner at SeedBlink said: “Our goal is for startups to come to SeedBlink and discover real support for scaling and new opportunities beyond capital - with an array of partners who understand their needs and their stage of growth.
“Partnering with TDCX, a global CX provider, takes us one step further on our journey beyond crowd investing in tech startups."
According to a statement, the collaboration with TDCX deepens the support that SeedBlink provides its portfolio companies in the post-investment phase.
By tapping TDCX’s CX expertise, startups can hope to scale their CX teams more quickly and achieve better performance. This in turn enables the startups to use the capital raised through SeedBlink more effectively.
SeedBlink’s portfolio of startups will be able to tap TDCX’s customer experience solutions that span sales and digital marketing, omnichannel customer experience and content moderation.
TDCX is a partner to many of the world’s leading and disruptive brands in sectors such as e-commerce, fintech and technology, providing outsourced solutions in areas including customer service, technical support and inside sales.
Singapore-headquartered TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty and protect their online communities.
More details at www.tdcx.com.
-- BERNAMA
No comments:
Post a Comment