Wednesday 12 June 2024

KELLY’S GLOBAL SURVEY FINDS BUSINESSES FAIL TO UNLOCK EMPLOYEES' FULL POTENTIAL

KUALA LUMPUR, June 12 (Bernama) -- Global survey by specialty talent solutions provider, Kelly has found that businesses are failing to unlock the full potential of their employees and poor workforce planning is holding back growth for most organisations.

The 2024 Kelly Global Re:work Report reveals executives are turning to artificial intelligence (AI) and automation to solve these challenges but struggle to implement digital strategies effectively and neglect to offer adequate training to employees.

Kelly president and chief executive officer, Peter Quigley in a statement said the survey showed that a strategic focus on workforce agility, capability, and inclusion strengthens productivity, growth and employee engagement.

“For those organisations struggling to build effective teams, our Workforce Resilience Index provides critical insights to take their talent strategies to the next level and a baseline for tracking their success over time,” he said.

The fourth annual global workforce report from Kelly, titled Building a Resilient Workforce in the Age of AI, shows 54 per cent of senior executives say poor workforce planning is impeding business growth and 47 per cent say they are missing business opportunities due to a lack of talent.

Workers attribute this failure to their employers, citing a lack of skills development and career progression as their top frustrations.

Notably, women say they are at a disadvantage in terms of career opportunities and are more likely to leave their current roles than men (34 per cent versus 20 per cent), while workers who identify as being part of a minority group are nearly twice as likely to say they plan to quit in the next 12 months.

Executives recognise these frustrations and acknowledge inadequate skill development and career advancement are key reasons for employee turnover, and despite this awareness, only one in four executives report their organisations offer sufficient face-to-face training programmes.

With many organisations using technology to solve these challenges, 64 per cent of them invest or plan to invest in AI or automation to improve employee productivity, efficiency, and engagement, but one in five executives admit their digital strategies to strengthen the workforce are ineffective.

The Re:work Report offers insights into how the world’s leading organisations achieve this, and for the first time, it features a Workforce Resilience Index, which reveals how best-in-class businesses are building agile, capable, and inclusive teams that thrive in the age of AI.

-- BERNAMA

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