KUALA LUMPUR, Nov 29 (Bernama) -- A new report from ACCA (Association of Chartered Certified Accountants) examines the role of emotional intelligence in developing the accountancy profession needed for a fast-evolving digital age.
To the casual observer, emotions and accountancy can seem like unrelated concepts from two separate worlds. But to succeed in an era of increasing digitisation, professional accountants need a rounded set of skills that go beyond technical knowledge, important as it is.
ACCA refers to these skills as the professional quotients – a unique model that encapsulates technical excellence, ethics, and a range of personal skills and qualities, one of which is the emotional quotient.
The findings from the report, Emotional quotient in a digital age, inform the view on both the level of EQ among accountancy respondents in this digital age, as well as the impact of technology on their need for EQ.
Speaking about the emotional quotient research, Helen Brand OBE, chief executive of ACCA said: ‘Many people have an intuitive sense of EQ, often expressed as something to do with emotions and interacting effectively with people. But it is important to go beyond this and critically reflect on the value embedded in emotions in today’s digital age. Being able to effectively harness this value is vital for success.’
The report notes that developing one’s EQ requires working on a range of competencies including a growth mindset, self-knowledge, perspective-taking, empathy and influence. The growth mindset emerged as a key enabler for the development of EQ and is a point of high leverage – for example, improvements here can help with those needed across all emotional competencies more generally.
http://mrem.bernama.com/viewsm.php?idm=33332
To the casual observer, emotions and accountancy can seem like unrelated concepts from two separate worlds. But to succeed in an era of increasing digitisation, professional accountants need a rounded set of skills that go beyond technical knowledge, important as it is.
ACCA refers to these skills as the professional quotients – a unique model that encapsulates technical excellence, ethics, and a range of personal skills and qualities, one of which is the emotional quotient.
The findings from the report, Emotional quotient in a digital age, inform the view on both the level of EQ among accountancy respondents in this digital age, as well as the impact of technology on their need for EQ.
Speaking about the emotional quotient research, Helen Brand OBE, chief executive of ACCA said: ‘Many people have an intuitive sense of EQ, often expressed as something to do with emotions and interacting effectively with people. But it is important to go beyond this and critically reflect on the value embedded in emotions in today’s digital age. Being able to effectively harness this value is vital for success.’
The report notes that developing one’s EQ requires working on a range of competencies including a growth mindset, self-knowledge, perspective-taking, empathy and influence. The growth mindset emerged as a key enabler for the development of EQ and is a point of high leverage – for example, improvements here can help with those needed across all emotional competencies more generally.
http://mrem.bernama.com/viewsm.php?idm=33332
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