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| Positive reviews from customers has helped akaBot earn 8 badges in the G2 Grid® Report for Robotic Process Automation | Spring 2023. (Graphic: Business Wire) |
KUALA LUMPUR, May 11 (Bernama) -- FPT announced its flagship robotic process automation (RPA) platform, akaBot, has been recognised as the Leader in the Grid Report for Robotic Process Automation, a popular high-level market overview by G2, one of the world’s largest and most trusted software marketplaces.
Since its first time charting the Grid Report in 2021, akaBot has been positioned in the Leader quadrant for four consecutive seasons, according to FPT, a global information technology (IT) service provider, in a statement.
“We are pleased to be the only representative from Asia Pacific to make the Leader quadrant in the G2 Grid Report for Robotic Process Automation. akaBot is on track to become the leading Automation Solution Provider for emerging markets in the region with all services evolving around customer-first credo.
“With our comprehensive solutions, we are steadfast in our commitment to providing the highest quality services to our customers,” said akaBot Chief Executive Officer and Founder, Giap Bui Dinh.
Leveraging unbiased customer reviews, G2 recognised akaBot for its large market presence, and a high overall customer satisfaction score of 8.92/10.
The platform has also been proven highly trusted by its clients, with a 100 per cent convincing rating of 4 stars and above, with a vast majority, almost definite referral rate to other users (93 per cent).
In the G2 Grid Report for Robotic Process Automation (RPA) | Spring 2023, akaBot gained eight badges in the Leader Grid, which is the most number of badges that the product has ever achieved in a season.
Among akaBot’s thousands of clients is Pastry Pro, Malaysia’s largest supplier of premium quality baking ingredients, who echoed the G2 Grid Report’s evaluation of the platform and recommended it as an excellent partner in automation technology.
-- BERNAMA
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