Recognising how the COVID-19 pandemic has reshaped the workforce and remote working at scale, AXA believes it is important as a progressive employer to reimagine its work practices to build a resilient and sustainable operating model to support customers, employees and society at large.
By modelling a style of working that is true to its purpose “Act for human progress by protecting what matters”, AXA Smart Working is about combining the best aspects of remote work and working in the office, without restricting any AXA employee from working full time in the office or at home when they want or need to. Such adaptation will offer AXA a balanced framework that combines the flexibility of remote working, whilst maintaining the office as an anchor for social interactions and community building.
Emmanuel Nivet, Chief Executive Officer of AXA, claimed that its people are central to the deployment of a new hybrid workplace in a post-COVID world of work.
"During the outbreak last year, we have had the opportunity to see what remote working at scale means for our organisation and we are really proud of how quickly we have all adapted. We believe the future of working is not about ‘where’ we work. It is about ‘how’ we work and make things happen wherever we are. Smart Working will challenge our capability to live up to our values, nurture collaboration and innovative mindset and many more,” he said.
AXA Smart Working is one of the key catalysts to accelerate the Company’s strong values and culture to promote continuous collaboration, innovation, empowerment, and trust. Working remotely will also help employees to achieve better work-life balance, use resources in a more sustainable manner and maximize productivity with less time spent community, hence improving their overall resilience and well-being. This hybrid model is a significant step in AXA’s overall ambition to become one of the most inspiring companies to work for both globally and locally.
Smart Working will be progressively implemented to all roles eligible for remote work. The first phase will start this year to develop an ecosystem that supports Smart Working ̶ from technology enablement, change management, policy and governance to the readiness of its employees. AXA will also focus on providing various training tools to improve employees’ digital capabilities and autonomy of its people managers in applying this new way of working to harvest the benefits of this hybrid working model.
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