Friday 20 September 2019

Mobile first, messaging first communications adoption optimises productivity - survey

KUALA LUMPUR, Sept 18 -- Flexibility in the workplace requires a mobile first, messaging first communications strategy to optimise productivity, according to a study released by NetSfere.
The survey shows that workplaces with inconsistent mobile messaging policy and tools not only limits productivity gains, but also opens the door to privacy, compliance and security risks.
Nearly half of both employees and IT decision makers surveyed believe they stand to gain six or more hours a week as a direct result of using their smartphones for business communication which is predominantly for messaging and collaboration.
Infinite Convergence Solutions chief executive officer and president, Anurag Lal said: “It is clear that productivity gains delivered by mobile-first communication platforms, combined with instantaneous nature of messaging are huge, but they should be made available to employees without compromising the enterprise IT environment, whether its security, compliance or reliability.
“If the enterprise fails to do this, employees will turn to consumer-grade apps that will limit productivity gains and put sensitive business information out in the public domain.”
The study also reported that 80 per cent of IT decision makers consider it ‘very important’ that their messaging tools be optimised for mobile-specific working.
The decision makers also put security, compliance and productivity as the key priorities when it comes to business communications.
The study is released by NetSfere, a secure enterprise messaging platform created by Infinite Convergence Solutions Inc, in conjunction with 451 Research. More details on the findings at https://www.netsfere.com/Resources/Whitepapers/

-- BERNAMA

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