KUALA LUMPUR, Nov 4 -- CSG® has expanded its relationship with Inmarsat, a leader in global, mobile satellite communications to empower cloud-based monetisation of Inmarsat’s mobile broadband services.
As part of this multi-year agreement, Inmarsat is moving its billing and revenue management operations to a consolidated, cloud-based managed services model developed by CSG, replacing existing third-party and bespoke legacy solutions.
“As Inmarsat looks to advance satellite, airborne, and maritime connectivity across Europe and beyond, we look forward to continuing our long-standing partnership, supporting the optimisation of their billing and revenue management operations, while helping them minimise risk and lower operating costs,” said CSG's EMEA business head, James Kirby. By utilising the CSG managed services solution, the British operator will benefit from increased process agility, go-to-market flexibility, and access to precision insights across all operations.
It will also streamline billing operations and lower operating expenditures that were associated with prior third-party solutions, according to a statement. The new agreement deploys the latest versions of CSG Singleview, CSG Interconnect, and CSG Intermediate, already in use by Inmarsat, helping them maximise profitability, reduce operational costs, and meet customer demands in real-time.
CSG is recognised as a leader in the Gartner Magic Quadrant for its Revenue and Customer Management solutions, supporting hundreds of millions of end-users worldwide.
-- BERNAMA
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